Microsoft Server Repair and Troubleshooting


Microsoft Certified Server Help and Support

Integration, Upgrades, Protection, and Troubleshooting

Today's high performance servers are far more reliable than the servers of the past. Some servers can go months at a time without requiring even a simple reboot. With that type of reliability, it is easy for a server to disappear into the background of your business. That is, until something goes wrong. At Upscale Technical, we provide numerous services for your small business server needs. From routine maintenance to emergency after-hours repairs, our industry certified technicians we'll be there to provide reliable and affordable support

For small businesses in the East Texas region, Lufkin, or any surrounding cities, NewCom Computer Solution's Microsoft-certified experts offer computer help and IT consulting support for the entire array of Microsoft's Enterprise Servers, Windows Server 2008, and Windows Server 2003. NewCom Computer Solutions planning, integration, optimization, and support capabilities cover network design, deployment, and administration outsourcing for project management and documentation, on-site and remote IT support and network diagnosis, certified security consulting. If your company requires immediate support from a Microsoft certified consultant, visit NewCom Computer Solutions' Emergency Remote Computer Help.

Supported Server Equipment

   Upscale Technical provides support for most manufacturers server hardware, but only for servers running Microsoft Windows Server operating systems. The OS's we currently support are:

Microsoft Windows Server 2008
Microsoft Windows 2003 Small Business Server             Microsoft Windows 2003 Server
Microsoft Windows 2000 Small Business Server             Microsoft Windows 2000 Server


Server Services

New server deployments  

Server maintenance

Server troubleshooting   

Microsoft Windows Server 2003 support

Server consulting  

 Microsoft Windows Server 2000 support

Remote and Onsite server support  

Server patching and updating

User account and permission management   

 Windows Small Business Server 2003 support

Server Types

   There are many different roles a server can play in your organization. Below is a list of some of the most popular.

Application server: An application server runs a specific application, program, or database to be accessed by multiple client computers. If you have a centralized application like QuickBooks or practice management software, the computer hosting the application is fulfilling an application server role.
File Server: A file server is a computer that stores files for access remotely. It has largely been replaced by NAS (Network Attached Storage) in small to medium businesses due to the simplicity and cost benefits.
Print Server: A print server provides a central point to share and access multiple printers from. This type of server is generally used in large organizations to consolidate print queues and simplify adding and troubleshooting client-side printer issues.
Domain Controller: The domain controller manages security of the network domain. User accounts and access permissions are all stored here. In a Windows 2000, 2003, or 2008 domain, the domain controllers hosts Active Directory.
Exchange server: An Exchange server is Microsoft’s email server that stores and directs the flow of email throughout the organization. It is the backend to your Microsoft Outlook clients.
DNS Server: A DNS server matches domain names to IP addresses. Whenever you type an address into your browser’s address bar, that information is sent to your computer’s DNS server; which returns an IP address. It is that IP address that your computer uses to find the web server hosting the website you requested.
DHCP Server: A DHCP server listens for requests for IP addresses, then assigns and tracks those IP's. In most small businesses this functionality is picked up by the router.
Web Server: A web server is designed to host a website either internally on the LAN or externally on the internet.
Microsoft Small Business Server: Microsoft’s Small Business Server (SBS) is a product offering all of the server roles listed above into one package. It is designed to provide the small business a scalable server solution that will fulfill its server needs for the foreseeable future.

 

 

Onsite Services - Personal (Hourly) $90.00